Ship Sorellas Ja – Privacy Policy

Effective Date: July 2026

At Ship Sorellas Ja, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Shipping and billing addresses
Government-issued identification (where required for customs purposes)
Package and shipment details
Payment information (excluding full credit or debit card details)
Communications with our customer service team

2. How We Use Your Information

Your information is used to:

Process and deliver your shipments
Communicate updates regarding your packages
Verify your identity when necessary
Provide customer support
Improve our services
Send important service announcements and promotional offers (you may opt out of marketing communications at any time)
Comply with legal and regulatory requirements

3. Sharing Your Information

Ship Sorellas Ja does not sell or rent your personal information.

We may share your information only with:

Shipping carriers and logistics partners
Customs and government authorities when required by law
Payment processors
Service providers who assist in operating our business

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

5. Customer Responsibilities

Customers are responsible for:

Providing accurate and up-to-date information.
Keeping their customer portal login credentials confidential.
Promptly notifying us of any unauthorized use of their account.

6. Cookies and Website Usage

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Retention

We retain customer information only for as long as necessary to:

Provide our services
Meet legal, tax, and accounting requirements
Resolve disputes and enforce our policies

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your contact details
Request deletion of your information where permitted by law

Certain records may be retained where required for legal or regulatory purposes.

9. Third-Party Websites

Our website or communications may contain links to third-party websites. Ship Sorellas Ja is not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective once posted on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Ship Sorellas Ja Phone: 876-514-4223

Email: support@shipsorellasja.com

Website: www.shipsorellasja.com

Ship Sorellas Ja

You Order, We Deliver! We Bring The Store To Your Door.

Last updated: 7/23/2026